General Information

The information on this website is provided for general informational purposes only. While we strive to keep the information accurate and up-to-date, we make no representations or warranties of any kind about the completeness, accuracy, reliability, or availability of the website or information contained herein.

Website Information

Information is provided for general purposes only. Wine descriptions are subjective. Prices and availability subject to change without notice.

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Intellectual Property
All content on this website, including but not limited to text, graphics, logos, and images is the property of loella wines or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Photography and videography is by Nikolett Kustos Studios (www.nikolettkustos.com)

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Shipping & Legal Compliance

We only ship where legally permitted. By ordering, you confirm:

• You're 21+ and legally able to receive wine in your state

• Someone 21+ will sign for delivery

• You'll comply with all applicable laws

We're not responsible for delayed, damaged, or confiscated shipments.

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Limitation of Liability

To the maximum extent permitted by law, loella wines is not liable for damages arising from use of our website, products, or services. This includes personal injury, property damage, or shipping issues.

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Regulatory Compliance

Our operations are subject to federal, state, and local regulations including those enforced by:

• Alcohol and Tobacco Tax and Trade Bureau (TTB)

• California Department of Alcoholic Beverage Control (ABC)

• Local licensing authorities

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Loella wines respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, tasting room, or engage with our services.

• Contact Information: Name, email address, phone number, mailing address

• Purchase Information: Billing address, shipping address, payment information

• Wine Club Information: Membership details, preferences, delivery instructions

• Event Information: RSVP details, dietary restrictions, special requests

• Communications: Messages you send us, newsletter subscriptions, feedback

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Information Collected Automatically

• Website Usage: IP address, browser type, device information, pages visited

• Cookies and Tracking: We use cookies to enhance your experience and analyze website traffic

• Location Data: General location information based on IP address

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Information from Third Parties

• Social Media: Information from social media platforms when you interact with us

• Partners: Information from wine distributors, event partners, or marketing partners

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How We Use Your Information

We use your personal information to:

• Process orders and manage wine club memberships

• Communicate about products, services, and events

• Provide customer support and respond to inquiries

• Send marketing communications (with your consent)

• Improve our website and services

• Comply with legal obligations

• Prevent fraud and ensure security

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How We Share Your Information

We may share your information with:

• Service Providers: Payment processors, shipping companies, marketing platforms

• Legal Requirements: When required by law or to protect our rights

• Business Transfers: In connection with a merger, sale, or transfer of assets

• Consent: When you have given explicit consent

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We do not sell your personal information to third parties.